- Technical Training service is essential to acquire knowledge and enhancement of skills at all levels, like the service team, service dealers and technicians for delivering quality service.
- The present Automobile Aftermarket industry has become extremely competitive and need in-depth training of personnel and it is a crucial factor in customer satisfaction and retention.
- Keeping in view of the above, Lucas TVS Aftermarket has structured Customer Training Programs and training Calendars are being released for every financial year.
- Training Programs rise in its demand year by year with the increase in new products and technologies.
- Identification of training need, analysis tools and training models are done to enhance service capabilities regularly. New chapters in courses are added, based on the customer needs and feedbacks.
- Training process encompasses programs for customers like OEM, OEM Dealers, State transport, Railways, Coal mines and other institutional customers.